Our Values
Family Run
As animal lovers and pet owners ourselves, our family has had the pleasure of owning many pets over the years. Dogs, cats, cockatiels, budgies, an axolotl, gold fish, guinea pigs, hermit crabs, chickens, a rooster and a duck named Gary (he had so much personality). Regardless of how long they were with us, whether we had them from young or rescued them when they were older, they have all been cherished members of our family.
Dignified Care
We at More Than A Mate guarantee to provide dignified and respectful care of the highest quality and standard to every beloved animal that enters our care. We have strict protocols and processes in place to ensure the ashes of only your loved one are returned to you.
Personalised
Our team at More Than A Mate are here to assist you to make this process as easy and stress free as possible. We can help you to create a memorial for your beloved companion that is individual and specific to your needs, helping you to commemorate the life they once lived.
We guarantee to treat your cherished companion with the love, respect and dignity that we would our own.
How it works
We have made the whole process as easy as we can for you, simply fill out our online booking form on our website and we will take care of everything for you. We encourage our customers to take time in filling out the from until they are ready. We understand the difficulty in making decisions regarding your loved one, whilst navigating your way through the grieving process. We will keep your pet safe for you until you are ready. Please contact our friendly team via email, text or phone should you require assistance. info@morethanamate.com.au 0417 240 957
Customer Testimonials
Thank you so much for looking after Coco. Everything is absolutely perfect. You have gone above and beyond for us and the care and love that you have put in is amazing. We absolutely love the little footprint too. You should be very proud. We can’t speak highly enough of you and your business. We’ve already been spreading the word for you. Even though we don’t want to wish our poor fur babies harm, they would be in such amazing care with you. Thank you again.
Renee
I cannot express enough how amazing Kelly was from More Than a Mate. Our 10 year old staghound/wolfhound Max was in the best hands. Thank you so much Kelly for making such a heartbreaking time for our family more bearable. You took so much care with our boy and were very respectful. We couldn’t recommend you highly enough! You went above and beyond for our family and we appreciated your little special gifts more than you will ever know. Thank you again.
Samantha
When our family lost our best mate “Buddy” it was a very emotional and traumatic time for our whole family. I rang Kelly at “More than a mate” and felt a sense of calm straight away. Kelly came to our home and picked up Buddy and gave myself great comfort. Kelly went through the process with me, instantly I was at ease knowing Buddy was in good safe hands. The love and compassion Kelly showed me gave me great comfort. I highly recommend Kelly at More than a mate to look after your loved ones. When Buddy was ready for home, Kelly delivered him in his beautiful Urn that our family had picked, in a beautiful bag with a lovely card. Thank you Kelly for being there for our family at this said time.
Lauren
Cannot recommend More Than A Mate highly enough. Thank you to Kelly and her staff for everything when we recently lost our much loved cat. The team have the utmost compassion and understanding at a very sad time. I can’t thank Kelly enough for everything that she has done from picking up our cat in the early hours to bringing her back home for us. Anyone that needs this service, here are the people that you want. Thank you again Kelly and team. 10/10
Kerrie